Customer Account Manager
ArvigMinnesota, United States
Posted March 13, 2026
60000 - 70000 USD
Full Time
About the Company
Arvig is an employee‑owned Minnesota telecommunications provider that has served homes and businesses since 1950 with high‑speed fiber, managed Wi‑Fi, TV, phone, and security solutions. The company tailors its services—ranging from hosted PBX and managed IT to digital marketing and live answering—to meet each client’s evolving goals, leveraging a deep local knowledge of the Twin Cities, St. Cloud, and Rochester markets. Arvig’s Multiwav platform delivers scalable internet to townhomes, condos, and apartment buildings, while its dedicated answering and security services extend the brand’s commitment to reliability and customer experience. By combining decades of industry expertise with an employee‑owned culture that prioritizes partnership and proactive support, Arvig distinguishes itself as a trusted, technology‑forward provider in the Midwest.
Job Description
Customer Account Manager: establish consultative partnership with assigned customers, ensure high levels of retention, and expand products and services.
Requirements
- AAS degree in sales, business or related field; or equivalent experience
- Minimum 3 years of experience in customer account management, sales, or related, preferably in the telecommunication sector
- Excellent communication and organization skills
- Ability to work with multiple details to create custom solutions for customers
- Intermediate computer skills with Word, Excel, email
- A valid driver's license and clear driving record
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
