Implementation Manager

We are seeking a detail-oriented Implementation Manager to join our Professional Services team, focused on onboarding our rapidly growing customer base. As a consultant, you will help customers adopt Asana as a technology product and a holistic approach to collaboration. You will be a valuable liaison to the product team, providing real-time customer product feedback and helping to align and connect our product roadmap to our customers' visions and goals.

Requirements

• 3-5 years experience in customer-facing consulting roles
• Complex project experience
• Customer-centric with a genuine passion for helping customers see the value of Asana as a solution for their business problems
• Relationship-builder with a honed ability to build relationships, using both courage and candor to foster credibility, trust, and opportunity
• Solutions-oriented with a growth mindset, high general business acumen, and an aptitude for taking the initiative and problem-solving in the face of ambiguity

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options