Senior Implementation Manager

We’re looking for a detail-oriented, cross-functional senior implementation manager who can help Asana lead its largest and most critical deployments of Asana to our enterprise customers.

Requirements

• 5+ years experience in customer-facing consulting roles, ideally with experience in customer-facing engagements in a consulting firm.
• Complex project experience. You understand what it takes to help customers be successful at scale, taking into account the complexities of the enterprise.
• Customer-centric. You’re genuinely passionate about helping customers see the value of Asana as a solution for their business problems and serving as an advocate for their success by leading impactful, engaging sessions and synthesizing valuable feedback on their behalf back to cross-functional teams.
• Relationship-builder. You have a honed ability to build relationships, using both courage and candor in a manner that fosters credibility, trust, and opportunity with clients and colleagues.
• Solutions-oriented. You have a growth mindset, a high general business acumen for what drives success for our clients as well as how change impacts that success, and an aptitude for taking the initiative and problem-solving in the face of ambiguity.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences