Sr. Equipment & Services Operations Manager

Ascentek provides an environment where you can love what you do and be your best every day. The Sr. Equipment & Services Operations Manager is responsible for driving the strategic and operational success of the Equipment Service team, focusing on profitability, growth, and team development.

Requirements

• Lead the equipment service team of installation and field service technicians
• Promote and maintain a safe workplace
• Collaborate with leaders, owners, contractors, and design professionals
• Efficiently plan and coordinate Service and Install project activities
• Effectively manage Service Dispatch and Install Project calendar
• Ownership of P&L Responsibility for the Equipment Service department
• Strategically plan, organize, and oversee construction and maintenance activities
• Investigate damage, accidents, or delays at customer sites
• Conduct business review meetings with customers
• Partner with sales team to drive growth and expand opportunities
• Adjust and execute contingency plans to navigate delays, adverse weather, or on-site emergencies
• Conduct or coordinate pre-building and feasibility assessments
• Evaluate data to assess project feasibility
• Communicate organizational information to customers or other stakeholders
• Optimize workforce allocation
• Investigate job site and workplace accidents

Benefits

• Medical Plan options
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays
• Short-term Incentive Plan (STIP)