Assistant Branch Manager
ASCENTRA CREDIT UNIONBettendorf, Iowa, United States
Posted May 20, 2026
52128 - 67115
Full Time
About the Company
Ascentra Credit Union, founded in 1950, is Iowa’s leading credit union with over $370 million in assets and nine branches spanning Bettendorf, Clinton, Davenport, Muscatine, and Moline, Illinois. The institution offers a full suite of consumer and business financial services, including personal and auto loans, mortgages, credit cards, and mobile banking. In addition, Ascentra provides specialized retirement and investment solutions as well as comprehensive insurance products through its dedicated Ascentra Insurance Services. By combining community‑focused membership benefits with a wide array of modern financial tools, Ascentra distinguishes itself as a trusted partner for individuals and businesses seeking personalized, locally rooted banking solutions.
Job Description
The Assistant Branch Manager position assists the Branch Manager in coordinating and directing branch operations, providing exceptional member service, and promoting products and services. The role involves supervising and scheduling branch staff, coaching teller staff, and maintaining satisfactory ratings of branch service referrals and sales.
Requirements
- High School diploma or equivalent
- Minimum 2 years' experience in financial industry
- Minimum 1 year experience in lending
- Maintain active NMLS enrollment
- Ability to receive and disburse funds in an accurate manner
- Excellent communication and organizational skills
- Pleasant outgoing personality
- Able to run a 10 key calculator
- Cash handling experience
- Ability to perform under pressure
- Thorough knowledge of Credit Consumer laws
- Knowledge of all laws and regulations regarding this position
- Excellent analytical skills
- Ability to sell
- Team player
- Knowledge of credit union operations
- Computer knowledge
- Decision making skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
