Inizio Engage Canada is seeking a dynamic and results driven Virtual Territory Manager (VTM) to engage virtually or via phone with Healthcare Professionals (HCPs) nationally to represent our global healthcare partner with allergy, primary care brand(s), delivery of key messaging with aim of increasing the brand’s awareness and product use.
Requirements
- Engage with HCP’s by placing outbound phone and/or virtual calls on behalf of the client to deliver key selling messages and continuous support to increase product awareness and recommendation in the right population.
- Deliver key selling messages to HCPs based on client approved strategy, plan of action (POA) and training, using approved marketing tools and material
- Build rapport with customers through high quality interactions and identifying the customer and patient needs
- Manage relationships with the key influencers, clients and all Inizio Engage business units through regular touch points to ensure program KPIs are delivered and to attain or exceed service goals
- Consistently meet and exceed program related KPIs, as communicated by direct manager
- Respond to all customer inquiries in a timely manner
- Submit call activity daily in the Client Relationship Management System (CRM)
- Support with maintaining existing business and promoting additional services by providing insights and qualified opportunities to the direct manager, the team and at times, the client to provide feedback and solutions to the client’s needs
Benefits
- Health Benefits as of day 1 of employment
- Length of Service Awards
- Quarterly Star Awards
- Yearly Inizio Circle of Excellence Awards
- Referral bonus
- Library of online training courses
