Usher/Ticket Taker (U)

Join Our Team at Barclays Center! We're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.

Requirements

• Greet guests as they enter Barclays Center with a smile.
• Responsible for scanning tickets and ensuring all guests have a proper ticket/credential.
• Provide guests with friendly and accurate directions.
• Check tickets for guests attempting to access their section and assist them in locating their seat.
• Responsible for maintaining a fun, friendly, and safe environment in assigned sections.
• Respond to guest complaints, questions, information requests and comments.
• Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.
• Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.
• Complete all assigned tasks within the guidelines & deadlines set by Guest Services Managers and Supervisors.
• Effectively and calmly interact with angry or emotional guests and employees.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Follow all operating policies and procedures at all times.
• Maintain company confidentiality.
• Other duties as assigned.

Benefits

• 401k Matching
• Retirement Plan