The Quality Engineering Technician supports the Quality team by performing inspections, tests, data analysis, and documentation activities to ensure products and processes meet established quality standards.
Requirements
- Collaborate effectively with cross-functional teams including Engineering, Production, Supply Chain, and Customer Service.
- Generate and document Discrepant Material Reports (DMR), coordinate communication with suppliers and support disposition of materials.
- Assist quality inspectors in clarifying criteria, documentation, or testing requirements.
- Create, issue, and maintain Quality Alerts to communicate critical quality issues to production teams in a timely manner.
- Maintain assembly-related documents (forms, reference materials, photos, guides) in an organized, controlled structure.
- Ensure all drivers are calibrated as required, maintain calibration logs and escalate overdue calibration issues.
- Log customer complaints, perform root cause investigation as necessary, implement corrective actions and verify effectiveness.
- Support RMA reduction by identifying trends contributing to returns and support countermeasure implementation initiatives through data review and corrective actions.
- Performs process audits to ensure compliance with documented procedures.
- Supports training activities as needed (inspection methods, documentation, quality standards, etc.).
- Respond promptly to quality-related issues on the assembly lines and assist with containment and disposition of non-conforming material.
- Assist in continuous improvement projects as directed by Quality Management.
- Maintain accurate documentation in accordance with ISO 9001 and internal QMS requirements.
Benefits
- Paid time off
- Medical, dental, and vision benefits
- Retirement plan
- Training and development opportunities
- Diversity and inclusion initiatives