Quality Engineering Technician

The Quality Engineering Technician supports the Quality team by performing inspections, tests, data analysis, and documentation activities to ensure products and processes meet established quality standards.

Requirements

• Collaborate effectively with cross-functional teams including Engineering, Production, Supply Chain, and Customer Service.
• Generate and document Discrepant Material Reports (DMR), coordinate communication with suppliers and support disposition of materials.
• Assist quality inspectors in clarifying criteria, documentation, or testing requirements.
• Create, issue, and maintain Quality Alerts to communicate critical quality issues to production teams in a timely manner.
• Maintain assembly-related documents (forms, reference materials, photos, guides) in an organized, controlled structure.
• Ensure all drivers are calibrated as required, maintain calibration logs and escalate overdue calibration issues.
• Log customer complaints, perform root cause investigation as necessary, implement corrective actions and verify effectiveness.
• Support RMA reduction by identifying trends contributing to returns and support countermeasure implementation initiatives through data review and corrective actions.
• Performs process audits to ensure compliance with documented procedures.
• Supports training activities as needed (inspection methods, documentation, quality standards, etc.).
• Respond promptly to quality-related issues on the assembly lines and assist with containment and disposition of non-conforming material.
• Assist in continuous improvement projects as directed by Quality Management.
• Maintain accurate documentation in accordance with ISO 9001 and internal QMS requirements.

Benefits

• Paid time off
• Medical, dental, and vision benefits
• Retirement plan
• Training and development opportunities
• Diversity and inclusion initiatives