Senior Technical Account Manager
AssemblyAIUnited States
Posted November 21, 2025
150000 - 220000 USD overtime
Full Time
About the Company
AssemblyAI is a remote team building at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding available through a straightforward API.
Job Description
We're looking for a Senior Technical Account Manager to join our Success team and ensure customers have an outstanding experience throughout their journey with AssemblyAI. You will onboard new customers, help them realize their product vision, and explore leading-edge use cases within voice AI.
Requirements
- 4+ years of experience as a technical account manager, account manager, solutions architect, sales engineer, or technical consultant
- Preferred experience working with SQL, Python, React, and web development frameworks
- Familiarity with AI/ML tools is a strong plus
- Passion for AI technology and a strong desire to apply it to real-world customer challenges
- Ability to proactively identify opportunities for voice AI integration and create detailed execution plans
- Willingness to wear many hats (software engineer, product manager, account manager, and support), passionate about unblocking issues for customers, and excited about problem-solving
- High energy, adept at frequent context switching, and capable of managing multiple projects simultaneously with expansive ownership
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance