Implementation Manager

We are seeking an Implementation Manager to deploy our AI-driven software solution across various surgical suites and procedural areas in hospitals across North America. The successful candidate will be responsible for generating learning and leveraging best practices, supporting the development of a scalable implementation model that serves our customers.

Requirements

• Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement)
• Ability to manage key project stakeholder relationships and provide tracking and updates to the internal team as well as customer operational stakeholders
• Experience providing support during pre and post go-live and creating successful transitions to customer success teams
• Demonstrated capability for problem-solving, prioritization and project management
• Excellent interpersonal skills
• Ability to synthesize information, think quickly and drive changes
• Strong communication (verbal, presentation, written) and time management skills
• A current driver’s license
• 55%+ travel required

Benefits

• Health insurance
• 3 weeks of vacation
• 10 sick days
• Flexible work hours
• Top of class culture