Network Operations Engineer II

Network Operations Engineer II responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed IP and Optical network.

Requirements

• Expertise in Optical or IP networking
• Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment
• Hands-on experience with network monitoring tools
• Advanced knowledge of troubleshooting transport/transmission networks and transceivers
• Experience capturing and analyzing network traffic for troubleshooting
• Proficiency with ticketing systems
• Strong analytical skills, problem-solving mindset, and ability to work autonomously
• Excellent communication and documentation skills for incident tracking and resolution
• Proven ability to work in a fast-paced, mission-critical environment
• Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues

Benefits

• Medical provided through UHC (PPO, HSA, Surest options)
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law