The IT Intern is responsible for supporting the business regarding hardware, software, and network infrastructure and tracking via a ticketing system.
Requirements
- Troubleshoot, identify root cause and resolve technical issues with computer hardware, software and infrastructure
- Assist with performing computer hardware maintenance, inventory and triaging issues under management supervision
- Support hardware/software upgrades
- Ability to solve problems, think analytically and adapt to changing environments
- Maintain internal technical documentation, manuals, and IT operating procedures
- Monitor and support existing cybersecurity protocols
Benefits