Director, Customer Solutions Coaching

The Director of Customer Solutions Coaching will design and implement a comprehensive learning and development program for Operations leadership to strengthen leadership effectiveness, build durable skillsets, and create opportunities for continued career growth within leaders' current roles.

Requirements

• 8+ years of experience in coaching, leadership development, learning & development, or a related field
• Demonstrated experience designing and implementing leadership development or coaching programs, preferably within large, complex operations
• Strong understanding of adult learning principles, coaching methodologies, and behavior change
• Proven ability to work cross-functionally and influence senior leaders as an individual contributor
• Experience partnering with and managing third-party vendors or consultants
• Ability to translate strategy into practical, scalable solutions

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance