Principal Product Manager
AsurionCalifornia, United States • San Francisco, California, United States
Posted March 19, 2026
Full Time
About the Company
Asurion is a technology care company that delivers the highest level of technology care across the consumer's technology lifecycle.
Job Description
The Principal Product Manager will join the Intelligence Platform team and own the strategy, development, and performance of our customer-facing AI agents and our Agent Marketplace. They will shape the roadmap to move from scripted automation toward agentic experiences that can reason, plan, and take action, improving resolution rates and reducing customer effort.
Requirements
- 7+ years of product management experience
- Hands-on AI experience
- Strong understanding of how AI works: large language models, NLP, conversational AI, model training and evaluation, prompt engineering, and agent frameworks
- Comfortable working with data
- Track record of shipping customer-facing products that operate at scale across digital or voice channels
- Demonstrated ability to partner deeply with data science and engineering teams
Benefits
- Competitive salary
- Comprehensive benefits package
- Stock options
- Flexible work arrangements
- Professional development opportunities
