Technical Support & Sales Representative - Clark

The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life, providing technical expertise on inbound calls, proactive outbound call work, and supporting customers with various applications, networks, and technologies.

Requirements

• Undertake service requests for customers ensuring compliance with Asurion’s policies and procedures
• Provide technical expertise on inbound calls or other electronic input from customers for the purpose of resolving customer issues
• Maintain a high level of customer service with all stakeholders