Quality Compliance Manager

The Quality Compliance Manager is responsible for implementing and executing the quality assurance program for At Home to improve product quality and performance, and to increase consumer satisfaction when purchasing all At Home products.

Requirements

• Manage quality assurance system to ensure At Home products meet or exceed expectations
• Collaborate with cross-functional teams (e.g., R&D, manufacturing, legal) to integrate compliance requirements into product development processes and product lifecycle management.
• Ability to conduct regulatory assessments and gap analyses to identify compliance risks and opportunities for improvement.
• Oversee product testing and certification processes, including coordination with third-party testing laboratories, product partners and factories.
• Develop and maintain minimum quality and performance specification for various product categories to ensure conformance to and consistency of requirements.
• Develop and oversee quality reporting that supports corporate quality improvement strategies for factories and products.
• Maintain compliance documentation, including technical files, test reports, certificates of conformity, and regulatory submissions.
• Monitor regulatory developments and industry trends to stay informed of changes that may impact product compliance requirements.
• Provide regulatory guidance and support to internal stakeholders, including training on compliance requirements and best practices.
• Monitor supplier performance and alert Merchandising team of any non-compliance, work with Quality Compliance team to develop corrective action plans and report findings via established channels
• Help develop and utilize vendor scorecards to track key vendor and 3rd party service provider performance metrics

Benefits

• 401(k) W/ Employer Match
• Dental, Vision, Life, and Disability Insurance
• 25% Store Discount
• Medical Insurance
• Flexible Spending Accounts
• Paid Time Off, Holidays, and Volunteer Time