Team Leader Life Insurance
AthoraBrussels, Belgium
Posted March 16, 2026
Full Time
About the Company
Athora is one of the fastest growing savings & retirement services companies in Europe. We provide products and services which help customers achieve long-term financial security, with primary insurance operations across Europe, a reinsurance business in Bermuda and corporate centres in the UK and Ireland. Athora has approximately 1,500 employees, 2.8m policyholders and €76bn Assets under management and administration (at the end of 2024). Athora recently announced that it is acquiring Pension Insurance Corporation plc (PIC) – a top three pension solutions provider in the UK, subject to regulatory approval. Upon completion PIC will become Athora’s UK insurance business and the agreement marks a significant milestone in Athora’s European growth story. The combined Group will become one of the largest providers of guaranteed insurance savings and retirement products in Europe with more than €130bn AuMA.
Job Description
The Life Operations department is seeking a Team Leader able to steer people and performance for the Underwriting & Policy Servicing team.
Requirements
- Leading and supervising the team
- Prioritizing the team's weekly tasks
- Identifying areas for improvement in service quality
- Bringing "Customer focus" attitude to the team
- Monitoring team performance and productivity
- Ensuring people development through regular 121, coaching and process performance review
- Leading information or project meetings
- Creating a positive and stimulating environment
- Creating with the Life Retail manager the strategy of the team
- Guaranteeing the continuous improvement of processes within the team
- Steering the budget allocated to the department
- Analysing potential customer complaints and propose appropriate solutions
Benefits
- Permanent employment contract
- Generous holidays (at least 39 days a year)
- Flexible working hours
- Up to 3 days' teleworking a week
- Attractive salary package
- Various fringe benefits
- Modern, bright offices conducive to collaboration
- Central location in the Porte de Namur district
- Parking facilities available if needed
- Sunny terrace
- After-works between colleagues
- Teambuilding events
- Annual staff day
- Cooperation and helping one another
