Patient Services Representative I
Atlantic Medical ManagementJacksonville, North Carolina, United States
Posted September 3, 2025
Full Time
About the Company
Atlantic Medical Management (AMM) specializes in supporting pediatric, primary care, and behavioral health practices to enhance financial efficiency and quality outcomes. Leveraging a physician‑developed, evidence‑based Empowered Practice® platform, AMM guides North Carolina providers toward Advanced Medical Home accreditation. The firm’s unique blend of clinical insight and data‑driven strategy helps practices streamline operations, improve patient care, and achieve sustainable growth. AMM’s collaborative culture and focus on measurable results make it a trusted partner for clinicians seeking to elevate practice performance.
Job Description
The Patient Service Representative (PSR) serves as the first line of communication between a patient and care provider or care specialist, delivering the highest level of customer service and efficiency possible.
Requirements
- High School Diploma or General Education Development (GED)
- 1-year experience working in a medical office setting
- Referral experience preferred
- Effective verbal and written communication at all levels, both internally and externally
- Self-motivated, quick learner, organized, detail-oriented, and able to multi-task
- Active listener with the ability to respond appropriately and professionally
Benefits
- 401(k)
- Health, Dental, and Vision Insurance
- Employee Assistance Program
- Accident, Short-Term Disability, Long-Term Disability
- Paid Time Off
