This position is responsible for acting as a liaison between clients, Financial Advisors, and back-office operations, ensuring outstanding client experience and performing complex organizational duties related to updating and organizing of information for the branch, client files and office files.
Requirements
- Ensure that each customer receives outstanding client experience
- Maintain and service client needs for both brokerage and direct accounts
- Communicate with teammates inside and others outside the corporation to exchange information and/or provide customer service
- Establish, maintain and update department files and/or client files and records
- Compile data and perform moderate mathematical calculations such as preparing reports and correspondence as needed
- Adhere to all company policies, procedures and practices, as well as applicable laws and regulations governing bank, Atlantic Union Financial Consultants and products offered
- Mentors Client Assistant I position
- Other duties as assigned
Benefits
- Comprehensive benefits package