Patient Communication Representative

The Atlantic Vision Partners Way is to provide continued support to employees through on-site training, unlimited career growth opportunities, paid certifications, and unmatched resources. As a Patient Communication Representative, you will serve as the first line of contact for patients, ensuring they are greeted with kindness, courtesy, and professionalism. You will help patients with smooth scheduling and strive to master great customer service and patient interaction.

Requirements

• Excellent judgment, dependability, and diligence
• Demonstrated high ethical standards and integrity
• Demonstrated accuracy and thoroughness; monitors own work to ensure quality
• Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
• Proficiency in Microsoft Office products (Word, Excel, and Outlook)
• Willingness to submit to a background check

Benefits

• Medical, dental, vision insurance
• 401k plan
• Long-term disability insurance
• Life insurance
• Paid vacation and holidays
• Two floating holidays
• Tuition reimbursement opportunities
• Referral bonus opportunities
• Discount on designer eyewear
• Paid certified accreditation program