IT Hardware Support Technician
AtosAustin, Texas, United States
Posted December 16, 2015
Full Time
About the Company
Atos SE is a leader in digital services with 2014 pro forma annual revenue of circa € 11 billion and 93,000 employees in 72 countries.
Job Description
IT Hardware Support Technician role involves providing 7x24x365 support, performing physical site planning, and installing hardware in the data center. Responsibilities include maintenance, basic troubleshooting, and vendor management.
Requirements
- Installing hardware in the data center
- Maintaining hardware related output queues (incident, service request, change)
- Basic troubleshooting (incident management) of hardware related problems
- Follow all data center and hardware related processes and procedures
- Assist in maintaining CMDB and hardware inventory for Site Services
- Provide shipping & receiving support, assist other team members
- Vendor management at the site – escalations, escort, assistance in troubleshooting
Benefits
- 401k match
- Medical
- Paid vacation
- Paid holidays
- Paid training