IT Specialist

Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care. The IT Specialist will support both corporate and clinical IT systems, ensuring maximum service satisfaction, resolving issues, and ensuring optimal device and network availability and security.

Requirements

• BSc/BA in IT or Computer Science or relevant field preferred
• Minimum of 3 - 5 years’ experience in a IT Specialist role at a major hospital or complex healthcare setting
• Tech savvy with strong working knowledge of identity management, office productivity, mobile device management, databases, computer systems, mobile devices, and other relevant tech
• Experience with new office setup across networking, devices, and infrastructure
• Vendor management with demonstrated ability to drive vendor’s customer service and cost terms
• Ability to adhere to a responsible IT budget for per-employee and organization-wide expenses
• Ability to diagnose and resolve technical issues across all areas of responsibility
• Modern technology stack experience (Okta, Google, Apple/Mac) and networking experience (Fortinet, Ubituiti)
• Proficiency in English, spoken and written, and proactive communication skills
• Commitment to high quality customer service akin to luxury service brands
• Organized and detail oriented
• Thrives a fast-paced start-up environment with changing requirements and uncertain work hours

Benefits

• Excellent health and wellness benefits, 100% paid by Atria
• Flexible Time Off
• 401k contributions and 4% match starting after 6 months
• OneMedical membership for employees & dependents giving access to 24/7 virtual care
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals (Calcium score)
• Fitness Perks including Wellhub +
• Continuing medical education (CME) and CEU support for professional licensure
• Time to give back and make an impact in underserved communities