Lead Client Success Manager

The Lead Client Success Manager is a senior, high-impact, customer-facing role responsible for driving the strategic success, retention, and expansion of Atropos Health's Health System and Life Sciences relationships.

Requirements

• Bachelor’s degree required; advanced degree (MPH, MBA, MS, PhD, PharmD) preferred
• 7+ years of experience in healthcare, life sciences, consulting, or healthcare analytics
• Proven experience managing and growing relationships with enterprise health system and/or pharmaceutical/biotech customers
• Demonstrated ownership of renewals and expansion within complex accounts
• Experience working with real-world healthcare data (EMR, claims, etc.) and translating insights into business impact
• Strong analytical skills; hands-on SQL experience preferred (R/Python a plus)
• Experience operating in a startup or high-growth environment
• Excellent executive-level communication and project management skills

Benefits

• Health Benefits. Our benefit package includes employer paid Medical, Dental, Vision, Life, STD, and LTD insurance. We also offer FSA.
• Parental Leave. We offer up to twelve weeks of paid leave for new parents who have been at the company for 6+ months.
• Financial Wellness. Save for retirement through our 401k plan with Human Interest.
• Flexible Work Environment. We're a remote first company with a flexible vacation policy.
• Home Office Stipend. All full-time employees will receive a stipend to support their remote office setup.
• Offsites. As a remote company we take time 2-3 times a year to get together in small teams and all together as a company.