We are seeking a talented and solutions-oriented Operational Systems Support Technician to join our operational systems team. This role is responsible for providing technical support for critical systems responsible for digital audio playout, automation, content management, scheduling, and studio systems.
Requirements
- Bachelor’s or Associate's Degree in Computer Science, IT, Engineering, or related field (or equivalent work experience)
- Hands-on experience working in a production/on-air environment, handling audio consoles, automation systems like WideOrbit is strongly preferred
- Standard Automation Support credentials include Beyond Trust (WO Automation Admins), ZenDesk Agent, Zoom, Gmail, and GSelector
- Basic knowledge of computers and IT systems is a must, including proficiency with Google, (GMail, Doc’s Sheets, Slides)
- The ability to multitask in a multiple-project environment
- Availability to work various hours / days, including some weekends and holidays
- Good communication skills
Benefits
- health care coordinator
- medical
- dental
- vision
- mental health
- telemedicine
- flexible spending accounts
- health savings account
- disability
- life insurance
- critical illness
- hospital indemnity
- accident insurance
- paid time off (sick, flex-time away/vacation days, personal, parental, volunteer)
- 401(k) retirement plan
- legal assistance
- life assistance program
- identity theft protection
- discounted home and auto insurance
- pet insurance
