Sales Support Manager

Role Overview

The Sales Support Manager is responsible for the overall performance, strategy, and development of the Sales Support team. This role owns the sales support process end-to-end, including team leadership, operational efficiency, cross-department alignment, and continuous process improvement.

What You Will Do

Lead, manage, and develop the Sales Support team, establish expectations, KPIs, and performance standards, conduct one-on-ones, performance reviews, and career development planning, oversee hiring, onboarding, and training, and foster a positive and accountable team culture.

Why It Might Be a Fit

This position requires leadership and team development, strategic thinking and problem solving, strong communication and collaboration, organization and prioritization, accountability and initiative, Excel and Microsoft Office, CRM systems, and preferred experience with Monday.com and SAP.

Requirements

• Leadership and team development
• Strategic thinking and problem solving
• Strong communication and collaboration
• Organization and prioritization
• Accountability and initiative
• Excel and Microsoft Office
• CRM systems

Benefits

• Medical, dental, and vision insurance
• Employer-funded Health Savings Account (HSA)
• Paid Time Off (PTO)
• Paid holidays
• Employer-funded Short Term Disability Insurance
• Employer-funded Life Insurance
• Matching 401k
• Exercise room
• Massage chair
• Soda fountain