Client Partner, Scaled Accounts

Augury is a leader in Industrial AI, helping manufacturers leverage real-time production insights to drive efficiency. We're looking for a Client Partner to manage a high-volume portfolio of customers, driving retention, renewal predictability, and consistent customer value at scale.

Requirements

• 5–8+ years of experience in Customer Success, Account Management, or Renewal Management
• Experience managing high-volume customer portfolios with responsibility for renewals, forecasting, retention, and risk mitigation
• Strong written and verbal communication skills, with the ability to communicate value clearly across a broad customer base
• Technical aptitude and ability to connect product capabilities to customer business outcomes

Benefits

• Flexible PTO
• Medical/Dental/Vision Insurance
• 401(k) Match
• Stock Options
• Paid Parental Leave
• WFH and phone stipend