Retail Customer Service Officer
Australia postWestern Australia, Australia
Posted March 11, 2026
70020 - 74840 AUD
Full Time
About the Company
Australia Post is Australia’s national postal and logistics network, connecting businesses with consumers through a broad range of services including e‑commerce, retail, communications, financial services and traditional postal delivery. The company focuses on delivering trusted, integrated solutions that evolve with the future needs of Australian businesses, emphasizing continuous improvement and innovation across all service lines. Its distinctive value lies in its long‑standing reputation for reliability and its commitment to supporting commercial prosperity by facilitating seamless connectivity between enterprises and their customers. Australia Post’s integrated approach and dedication to service excellence set it apart as a cornerstone of the Australian business ecosystem.
Job Description
Retail Customer Service Officer at Australia Post. The role involves performing customer sales and service transactions, managing high value transactions, conducting identity services transactions, and promoting products and services. The position is casual, with a mix of scheduled and unscheduled shifts, and offers a competitive hourly rate and superannuation.
Requirements
- Experience in customer service and/or cash handling
- Ability to lift up to 16kgs of mail regularly and stand for shift
- Friendly, enthusiastic, and reliable attitude
- Ability to work in a team environment
Benefits
- Competitive hourly rate
- Superannuation
- Ongoing training and career development opportunities
- Post Perks and recognition for contributions