Payments Operations Analyst

We're shaping the future of payments for Australia, delivering innovation to the ecosystem. As a Payments Operations Analyst, you'll support the operational integrity and efficiency of payments, contributing to incident management and risk mitigation. Collaborate with experts to provide specialist advice and support quality assurance. Develop customer and stakeholder relationships through effective communication and issue management.

Requirements

• Relevant tertiary qualifications or equivalent industry experience
• 2+ years experience as an operations analyst
• Knowledge of the payments technology, IT systems and the financial industry
• Strong analytical and measurement skills
• Experience in risk management and quality assurance aligned with strategic objectives
• Proven ability to deliver application and incident support in live environments
• Excellent stakeholder relationship and customer service management skills
• Ability to provide specialist advice and drive continuous service improvement

Benefits

• Collaborative and dynamic work environment
• Opportunities for professional growth and development
• Recognition and reward for contributions to the team