Customer Service Representative
AuthorityFitchburg, Massachusetts, United States
Posted January 30, 2026
17.5 - USD
Full Time
About the Company
Authority is a B2B LinkedIn organic growth agency that specializes in delivering 1–4 million monthly impressions to clients' target audiences. Their signature service is a fully managed "ghost marketing" program that builds and optimizes company, founder, and leader profiles for maximum reach and engagement. Co-founders Daniel Murray and Mark Jung bring a proven track record of creating three seven-figure media brands through LinkedIn, and they also offer training on how to grow a following to 1.7 million. With a results-driven, data-centric approach, Authority positions its clients as top-tier LinkedIn authorities and invites prospects to join a curated waitlist for exclusive access.
Job Description
Mosquito Squad is seeking a Seasonal Customer Service Representative to deliver high-quality customer support and sales services. The role involves answering incoming calls, making outbound sales calls, and documenting customer interactions.
Requirements
- Answer incoming calls and respond to customer inquiries in a professional manner.
- Make outbound sales calls to existing and potential customers to promote products/services.
- Provide accurate information regarding offerings, pricing, and policies.
- Document all customer interactions and maintain detailed records in the system.
- Resolve customer issues and escalate complex cases as needed.
- Collaborate with team members and other departments to ensure efficient service and sales delivery.
Benefits
- Hourly wage as defined by company policy
- Commission on qualifying sales
