Field Claims Representative

A career at Auto-Owners is challenging and rewarding, offering a merit-based work-from-home program based on job responsibilities. As a Field Claims Representative, you will handle insurance claims in the field under general supervision through the life-cycle of a claim, including investigation, evaluation, and claim resolution. You will provide service to agents, insureds, and others to ensure claims resolve accurately and timely.

Requirements

• Bachelor's degree or direct equivalent experience handling property and casualty claims
• A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
• Field claims handling experience is preferred but not required
• Knowledge of Xactimate software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Ability to effectively deal with a diverse group individuals
• Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

Benefits

• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off
• Holidays
• Vacation days
• Personal time
• Sick leave