Serviceberater*in (m/w/d) Heidenheim
Autohaus Walter Mulfinger GmbHBaden-WĂĽrttemberg, Germany
Posted January 22, 2026
Full Time
About the Company
Autohaus Walter Mulfinger GmbH, founded in 1945, has evolved from a local repair shop into a leading automotive group in Baden-Württemberg. The group operates eleven dealerships across the region, offering a full range of new and used vehicles from BMW, MINI, Opel, Renault and Dacia, as well as original BMW parts and a dedicated motorcycle program. In addition to retail sales, the company provides comprehensive financial solutions—including leasing, financing and insurance—and maintains in‑house bodywork and collision repair centers in multiple locations. With a workforce of over 500 employees and annual sales of roughly 2,500 new and 3,400 used cars, Mulfinger’s blend of heritage, multi‑brand expertise and end‑to‑end customer service sets it apart in the competitive automotive market.
Job Description
We are looking for a motivated Service Advisor for our Heidenheim location, handling BMW/MINI and Renault/Dacia brands. The successful candidate will serve customers, receive orders, coordinate repairs, sell service packages, and possess knowledge in automotive technology.
Requirements
- Serving customers in the service department
- Receiving orders and coordinating repairs
- Selling service packages
- Preparing and follow-up on service work
- Possessing knowledge in automotive technology, preferably with a completed vocational training
- Strong customer orientation
- Ability to work independently and flexibility to adjust working hours
Benefits
- Performance-based salary
- Unrestricted contract and practical training