Technical Account Manager, Newspack
Automattic CareersRemote
Posted November 6, 2025
73000 - 130000 USD year
Full Time
About the Company
Automattic is a distributed company with a mission to democratize publishing, commerce, and messaging. We believe in Open Source and are committed to diversity, equity, and inclusion.
Job Description
Automattic is seeking a Technical Account Manager to join our Newspack team. The role requires strategic thinking, problem-solving, and relationship management. You will manage publisher migrations, develop close relationships with news publishers, and maintain a deep knowledge of the Newspack platform and WordPress functionality.
Requirements
- Solid working knowledge of WordPress core functionality, common plugins, and the WordPress ecosystem
- Background in client services, account management, or technical support
- Demonstrated ability to manage complex projects with multiple stakeholders
- Comfort with technical troubleshooting and finding creative solutions
- Clear, professional written and verbal communication skills
Benefits
- Open vacation policy
- Home office setup and coworking allowances
- Company-sponsored life insurance
- Open parental leave
- Paid two to three-month sabbaticals every five years
- Company travel coverage
- Country-specific benefits (health, vision, dental insurance, etc.)
