Join Movu Robotics as a Product Expert and shape the future of intralogistics. As a technical expert, you'll manage the knowledge base of a product range, support the technical field team, and participate in quality monitoring and customer support.
Requirements
- Manage the technical data of a product range
- Support the technical field team remotely
- Point of contact for technical escalations
- Analyze issues in the field and prioritize towards Quality monitoring board
- Develop the structure and tools for service engineers
- Monitor serviceability of the product and implement improvements
- Keep close contact with product owner and translate product strategy into field actions
- Manage technical changes and coordinate field actions
- Monitor customer needs and translate/prioritize towards product management
Benefits
- Company car with fuel card/charging pass
- Group & health insurance
- Meal vouchers (8€)
- Net allowances
- CAO90 Bonus
- Laptop
- iPhone + subscription
- 20 days of vacation plus 12 extra days
- Satellite office in Berchem (Antwerp)