The Customer Marketing Manager at AvePoint is responsible for turning customer trust into measurable growth by executing and optimizing customer programs, partnering with cross-functional teams, and embedding real customer outcomes into campaigns, sales motions, and expansion plays.
Requirements
- 4-6+ years of experience in Customer Marketing, Demand Generation, Field Marketing, or B2B SaaS Marketing
- Proven experience supporting or running customer-focused initiatives tied to revenue impact
- Strong project management skills with the ability to coordinate across multiple teams and stakeholders
- Ability to translate customer outcomes into compelling, campaign-ready narratives
- Data-driven mindset with comfort measuring pipeline influence and program performance
- Creative, story-telling approach with a passion for highlight customers' key wins
- Communication skills: Collaborate effectively across teams and present findings clearly.
- Technical proficiency: Comfort with analytics platforms, marketing technology, and AI-powered tools.
- Understanding of demand gen objectives and how social contributes to awareness, engagement, and lead generation.
Benefits
- Comprehensive benefits (medical, dental, vision, 401(k) with match)
- Unlimited PTO
- Bonuses, commissions, or equity (RSUs) depending on the role