Utilization Management Administrative Support

Join us for an exciting career with the leading provider of supplemental benefits. As a Utilization Management Administrative Support, you will assist with basic UM administrative functions, including provider outreach, fax and email processing, documentation collection, and letter creation.

Requirements

• Perform outreach to providers for correction and resubmission if a request is submitted with insufficient information
• Create ad-hoc manual letter requests utilized to communicate with an enrollee and/or provider
• Handle clerical support for the department, including receipt and response of incoming and outgoing fax, email transmissions, and meeting agendas
• Support UM leadership and Avēsis’ communication team in the review and routine maintenance of letter template library for accuracy
• Operate in a fast-paced environment under tight deadlines
• Handle outgoing correspondence, including emails, phone calls, and mail. Draft and proofread documents.
• Organize and maintain digital files and records, ensuring they are easily accessible and up to date.
• Assist with special projects and tasks as assigned, ensuring they are completed on time and to a high standard.
• Other duties as assigned.

Benefits

• Competitive compensation package
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period
• Life and disability insurance
• A great 401(k) with company match
• Tuition assistance, paid parental leave and backup family care
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best
• Employee Resource Groups that advocate for inclusion and diversity in all that we do
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.