Vice President , Technical Support, APAC

AVEVA is seeking a Vice President of Technical Support for the APAC region. The role involves leading the technical support organization, driving high-quality support outcomes, and aligning support priorities with regional revenue retention and expansion goals. The ideal candidate will have senior leadership experience, a proven track record of leading large technical support teams, and a data-driven mindset. The role requires strong incident and escalation management experience, as well as the ability to operate effectively as part of a regional commercial leadership team.

Requirements

• Senior leadership experience within a global software organisation
• Proven operational leadership within a technical environment
• Strong incident and escalation management experience
• Data-driven mindset with experience driving process and tooling improvements
• Ability to operate effectively as part of a regional commercial leadership team
• Clear, concise communicator at executive and operational levels

Benefits

• Competitive package with an attractive bonus incentive plan
• Regionally specific benefits
• Above the norm paid vacation
• Contributions to retirement investment plans or pensions
• Insurances
• Many other memberships and perks designed to enhance the workplace experience, your health, and wellbeing