Technician, Field Service
AVI-SPLMontreal, Quebec, Canada
Posted June 9, 2021
Full Time
About the Company
AVI‑SPL is the world’s largest audio‑visual and unified‑communications integrator, delivering end‑to‑end digital solutions that transform workplace collaboration. With a portfolio that spans AV system integration, video conferencing, telepresence, control rooms, security, digital signage, and cloud‑based managed services, the company serves more than 80 % of Fortune 100 firms worldwide. Its 4,300‑strong global team designs user‑friendly, scalable, people‑centric solutions that elevate employee experience and unlock measurable business value. AVI‑SPL’s blend of deep technical expertise, industry‑leading scale, and a culture focused on empowering people to work smarter and live better sets it apart as a partner of choice for organizations seeking to modernize their workplace technology.
Job Description
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience.
Requirements
- Read and interpret electronic schematics and architectural blueprints
- Perform preventative maintenance visits
- Clean various AV equipment
- Take responsibility to accurately complete job documentation
- Field installation of control programs
- Field service support of networked devices
- Perform service tasks in a timely and quality conscious manner
- Provide necessary training and support for next level service technicians
- Provide end-user client training as needed
- Adhere to and understand health and safety standards
- Setup and troubleshoot various video codecs/video teleconferencing systems
- Travel to various job sites required
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently and ensuring to meet deadlines
- Basic computer knowledge
- Knowledge of basic signal flow for audio, video and control
- Ability to manage small to medium projects
- Ability to solder & crimp connectors
- Valid Driver’s License and a clean Driver's Abstract that meets AVI-SPL driving standards
