Technical Support Engineer I - Audio
AvidManila, Philippines
Posted March 30, 2026
Full Time
About the Company
We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best. We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.
Job Description
Providing technical support for Avid Pro Tools, Audio Consoles and Live Sound customers, managing support cases and adhering to Avid’s contractual SLAs.
Requirements
- Fluent in English
- Comfortable with interacting with customers via phone and email
- Detail oriented
- Passion for audio products and technology
- Ability to learn about other products and technologies
- Good time management skills
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Relocation assistance
