Front Desk Supervisor
Avion HospitalityMemphis, Tennessee, United States
Posted March 24, 2026
Full Time
About the Company
Avion Hospitality is a hospitality services provider that delivers reservation management, front desk support, housekeeping, and stewarding services to hotels and lodging establishments, ensuring seamless guest experiences through professional staff and efficient operations.
Job Description
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay.
Requirements
- Approach all encounters with guests and associates in a friendly, service oriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Set the standard for guest relations at the Front Desk.
- Be able to perform all duties of Front Desk Agent.
- Have knowledge of and assist in all emergency procedures as required.
- Perform any other duty as required by management.
Benefits
- 401k Matching
- Retirement Plan
- Tuition Reimbursement