Front Office Manager

The Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Requirements

• At least 5 years of progressive experience in a hotel or a related field
• Supervisory experience required
• Proficient in Windows operating systems, Company approved spreadsheets and word processing
• Valid driver’s license
• Ability to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Ability to work well in stressful, high pressure situations
• Ability to maintain composure and objectivity under pressure
• Ability to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
• Ability to listen to, understand, and clarify the concerns and issues raised by coworkers and guests
• Ability to work with and understand financial information and data, and basic arithmetic functions

Benefits

• 401k Matching
• Generous Paid Time Off
• Health, Dental, and Vision insurance
• Retirement Plan