Security Guard- Overnight

The Security Guard is responsible for providing protection for hotel guests, employees, and property, while also providing guests with a sense of comfort and well-being.

Requirements

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain visual contact with the Front Desk and the front door of the hotel.
• Answer radio in a timely manner and maintain radio contact with the Front Desk at all times.
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and Associate incidents.
• Hold briefing with Guest Services staff both at the beginning and end of shift.
• Open secured areas for authorized personnel.
• Maintain an awareness of legal limitations of position.
• Assist guests to their rooms or help guests enter their rooms.
• Assist outside agencies as necessary.
• Assist with intoxicated guests.
• Be knowledgeable about hotel and guestroom locking systems.
• Respond to security alarms.
• Challenge suspicious persons.
• Conduct rounds, checking for safety hazards.
• Assist during medical emergencies.
• Complete Incident/Accident Reports in a clear and concise manner.