Business Excellence & Engagement Coordinator

The Business Excellence & Engagement Coordinator will manage tasks under Business Excellence function in the region, representing Axios in daily meetings with patients, doctors, and external stakeholders, and carrying out administrative duties.

Requirements

• Maintain consistent communication with hospitals, healthcare providers, distributers, dispensing providers, patients, charities, and other relevant stakeholders
• Increase Satisfaction of physicians
• Oversee and manage the development of material, ensuring accuracy and compliance with regulations
• Collaborate with cross-functional teams to create materials, medical education materials, and conference presentations
• Prepare timely monitoring reports and quality assurance reports
• Maintain and update electronic program files, including patient and quality assurance data
• Conduct administrative duties for the office
• Work on new proposals or presentations under business development and new launches department
• Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)
• Track, manage, and analyze business opportunities, leads, and stakeholder engagements using the CRM system
• Generate regular CRM-based dashboards, reports, and insights, analyzing trends, performance metrics, and opportunity pipelines
• Collaborate optimally with cross-functional teams to align data, share insights, and ensure seamless execution of opportunities, programs, and new launches