PSP Care Coach (Egypt)

The Patient Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.

Requirements

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.
• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.
• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.
• Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.
• Perform administrative duties related to program operations and general office support.

Benefits

• Paying fair market value
• Annual performance-based bonus (based on role, levels, and contract)
• Premium Private health insurance
• Career progression aligned with a competency framework