Spa Assistant Manager | AYANA Komodo

The Spa Assistant Manager oversees daily spa operations to ensure smooth service flow, excellent guest experiences, and the achievement of operational targets in line with AYANA standards.

Requirements

• Supervise and support day-to-day bar operations
• Monitor beverage cost, inventory, and ordering processes
• Assist in scheduling, staff training, performance reviews
• Collaborate with relevant departments
• Handle guest interactions, feedback, and complaints
• Strong knowledge of spa operations, treatments, wellness programs, and guest service standards
• Good leadership, teamwork, and communication skills
• Ability to handle guest concerns professionally
• Familiar with spa booking systems, operational reporting, and hygiene, safety, and sanitation standards