This role helps to ensure ample continuing support for nonprofits that rely on Ayuda's Language Access Program for interpretation and translation assistance. The role manages trainings provided to interpreters and service providers.
Requirements
- Excellent written and verbal communication skills.
- Effective management of multiple tasks and deadlines.
- Following through with responsibilities in line with expected timeframes or clearly communicating with supervisors when deadlines will not be met.
- Understanding of program deadlines/requirements and independently preparing to meet them.
- Making decisions appropriate to the role, in place of relying on supervisors to make all decisions.
- Independently identifying problems, needs, and inefficiencies; bringing them to the attention of a supervisor; proposing solutions; and taking ownership of the implementation of approved solutions.
- Ability to identify, analyze, and report trends or patters in complex data sets
- Excellent customer service skills and ability to communicate with people from diverse backgrounds in a culturally competent manner
- Dedication to improving access to services for immigrant, limited-English proficient, and Deaf communities
- Advanced knowledge of how best to meet the language access needs of nonprofits providing legal and/or victim services
- Experience working with interpreters, balancing their needs with those of the organization and client communities
Benefits
- Platinum-level medical insurance plan 100% employer-paid
- Dental and vision insurance 100% employer paid
- Long-term disability insurance 100% employer paid
- Life and AD&D insurance 100% employer paid
- Pre-tax 401(k) with Employer match on first 3% of salary
- Vacation Days: 21 days per year until year 3, 27 per year in years 3-7 and 33 days per year after 7 years employment
- New employees begin with 5 days of Health & Wellness (sick) leave and accrue an additional 5 hours per pay period plus emergency medical leave up to 12 weeks per year
- 12 weeks paid parental leave
- 24 days paid holidays and staff wellness days, including Winter Break, the last week of the year
- Job-related professional development fees (including annual state bar dues and professional memberships)
- Flexible work schedules
- Employees with federal student loan debt may be eligible to apply for Public Service Loan Forgiveness through the Department of Education.
