B Lab is seeking a Senior Product Design Manager to provide strategic leadership and stability across the product design function supporting B Corp Certification and related product experiences. This role is accountable for the growth of design maturity within the organization, quality and consistency of design output, and the effectiveness of design as a trusted strategic partner to Product, Engineering, Commercial, Standards, Operations and the wider organization.
Requirements
- 7+ years of experience in product design, UX, or service design
- Experience in lead or management role for at least 2 years
- Strategic Thinking: connects design decisions to product strategy and long-term user impact
- People Management: experience coaching, developing, and managing designers at different levels
- User-Centered Design (UCD): knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products
- Extensive experience in Lean UX
- Product & Interaction Design: credible design leader with a strong practitioner background in UX/UI and interaction design
- User Research: ability to provide direction and development B Lab's research function, with previous hands-on experience
- Service Design: familiarity with journey mapping, service blueprinting, and systems thinking across digital and non-digital touch points
- Accessibility & Inclusive Design: working knowledge of WCAG standards and a practical understanding of inclusive, globally accessible design
- Design Operations & Systems: experience establishing or maturing design operations, including design system governance, tooling (Figma), workflows, and handoff standards
- Tech tools: demonstrable proficiency in Miro or FigJam, Jira, Confluence, usability testing platforms, Figma and design system tooling within Figma
- Collaboration & Design Thinking: brings a design thinking mindset to cross-functional work, facilitating teams through ambiguity, aligning diverse stakeholders around user needs, and turning complex problems into clear, actionable directions
- Communication & Negotiation: clearly communicates priorities, intent, and trade-offs across the business, working with product and organisational stakeholders to align on direction, navigate competing demands, and ensure design quality and intent are understood and championed at every level
- Adaptability: Navigates change and iterates based on learning and feedback
- Stakeholder Management: manages and champions design and customer needs across a wide stakeholder landscape, owning the design process, maintaining a clear point of view, and confidently pushing back when decisions risk compromising user experience or design intent
Benefits
- Sick & other leave in accordance with Brazilian statutory leave allowance
- Company provided laptop
- Paid time off during organization-wide closures for wellness
- Professional Development and time off: 40 hours paid time off with access to professional development after 1 year of service
- Paid time off for volunteering - after one year of service
- One time home office set-up allowance
- Additional perks: monthly home office allowance, monthly food allowance, monthly health insurance reimbursement
