Team Member

Create day-making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages, and bringing the Purpose and Values of Caribou to life in every interaction.

Requirements

• Provides incredible Guest Service by: Developing personal ongoing relationships with guests, Practicing active listening and connection, Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality, Makes enthusiastic and knowledgeable recommendations to delight guests, Creating day making experiences that spark a chain reaction of GOOD
• Hand-crafts beverages to order per Caribou standard operating procedures, Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures, Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities, Takes guest orders & manages cash drawer and follows all cash handling policies and procedures, Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
• Actively thinks and acts upon what the team and guest will need in the future, Differentiates between problems that can be solved directly and when to ask for leader support, Understands that the team is managing multiple priorities and willingly takes direction from leaders, Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love

Benefits

• Flexible scheduling
• Opportunities for advancement
• Tuition reimbursement
• Paid time off
• Health benefits