Passenger Service Dispatcher

The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation.

Requirements

• High school diploma/GED or equivalent work experience
• Must be at least 18 years old
• Available to work various shifts
• Ability to obtain an Airport Badge is required
• Operations experience is preferred
• Ability to multi-task is required
• Customer service experience preferred
• Experienced in dispatching and/or coordinating transportation routes for groups of people
• Skill in communicating using two-way radio and telephone equipment
• Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred.
• Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
• Dispatcher and computer experience preferred
• Ability to work with private information in a confidential and professional manner
• Ability to stand for long periods of time

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Long/short term disability
• Life insurance
• Accident insurance
• 401k
• Paid time off