Duty Manager - NSW Public Safety
BAI CommunicationsSydney, New South Wales, Australia
Posted March 29, 2026
Full Time
About the Company
BAI Communications is a global leader in critical communications, providing essential public safety communications networks.
Job Description
Lead critical incident response in a 24/7 environment supporting Australiaâs essential public safety communications network. Lead and coordinate NOCC Operators during live operations, balancing workload and priorities.
Requirements
- Experience in a telecommunications, IT, network operations or critical services environment
- Strong working knowledge of telecoms or network-based systems, ideally within a NOC or operations centre
- ITIL Foundation certification (minimum)
- Tertiary qualifications in Engineering, Telecommunications, IT or Business, or equivalent practical experience
- Australian citizenship and the ability to obtain and maintain baseline security clearance
Benefits
- Inclusive culture supported by a DEI strategy, Champion Network, Diversity Council membership, and regular events.
- Strong focus on development with a performance framework and LinkedIn Learning access.
- Flexible work options, gender-neutral parental leave, study and volunteer leave.
- Recognition programs for high performance and peer appreciation.
- Corporate discounts and novated leasing via SG Fleet.
- A referral program that reflects our positive culture.
