Bally's Corporation is seeking a Table Games Supervisor to oversee table floor operations, resolve customer complaints, and provide excellent guest service. The role involves supervising dealers, maintaining high-quality service standards, and ensuring gaming integrity.
Requirements
- Build guest and team member positive relations
- Participate in departmental meetings
- Ensure consistent high-quality service to all team members and guests
- Supervise and monitor table game operations and dealers
- Satisfactorily perform all job duties of a dealer
- Satisfactorily resolve customer complaints and / or disputes
- Evaluate dealers and place them at appropriate tables based on dealer skills
- Issue complimentary items to patrons to players
- Coordinate with other department to ensure gaming integrity
- Ability to repair minor table game machine malfunctions
- Ability to work without supervision
- Possess strong organizational, supervisory, and management skills
- Possess strong patron related skills
- Possess basic computer, math, statistical math and financial math skills
Benefits
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages
- Paid Time Off